Plug Sound Pro Crashes Forte

[Miguel Martinez]

Plug Sound Pro Crashes Forte everytime I try to load a preset. The log file is as follows:

UnhandledExceptionFilter encountered on mar, nov 14, 2006 at 09:21:33

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 04E76D15 01:00075D15 C:\Archivos de programa\UltimateSoundBank\PlugsoundPro\PlugsoundPro.dll

Registers:
EAX:00FFFFFF
EBX:0E772148
ECX:1D6844A8
EDX:E44D0009
ESI:0012F9B4
EDI:0F669538
CS:EIP:001B:04E76D15
SS:ESP:0023:0012F95C EBP:1D6844A8
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010216

Call stack for thread 00000664:
Address Frame Logical addr Module
04E76D15 1D6844A8 0001:00075D15 C:\Archivos de programa\UltimateSoundBank\PlugsoundPro\PlugsoundPro.dll

USB Sounds technical service is not able to help me at this time.
Can anyone help me?
Thanks
Miguel

[MikeG]

The crash address is within PSP and there's no context for what caused the crash. Why was PSP support not able to help? Did they give a reason?

[Miguel Martinez]